- Cancellation Policy:
a. Customers can cancel their order within 24 hours of placing it, provided that the order has not been processed or shipped yet.
b. To cancel an order, customers must contact our customer support team via email or phone and provide their order details.
c. Orders that have already been processed and shipped cannot be cancelled.
- Refund Policy:
a. We offer a full refund if the cancellation request is made within 24 hours of placing the order and the order has not been processed or shipped.
b. If the cancellation request is made after 24 hours or if the order has already been processed or shipped, we reserve the right to charge a cancellation fee, which will be deducted from the refund amount.
c. Refunds will be processed within 7-10 business days from the date of cancellation confirmation.
d. Refunds will be issued to the original payment method used during the purchase.
e. In case of any manufacturing defects or damages during transit, customers are eligible for a full refund or replacement. Customers must notify us within 7 days of receiving the product and provide photographic evidence of the defect or damage.
f. Refunds for returned products due to manufacturing defects or damages will be processed within 7-10 business days from the date of receiving the returned product.
g. Customers are responsible for the shipping costs associated with returning the product, except in cases of manufacturing defects or damages during transit.
Contact Information:
For any queries or assistance regarding cancellations and refunds, customers can contact our customer support team at support@latiyalgps.com.
- Policy Updates:
We reserve the right to modify or update this cancellation and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Customers are advised to review this policy periodically for any updates.
By making a purchase on our website, customers acknowledge that they have read, understood, and agree to abide by our cancellation and refund policy.
